Effective Date: [01-08-2025]
Last Updated: [01-08-2025]

1. Introduction

PlanMyGigs, operated by OneTikk Consultants Pvt Ltd, respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, share, and protect your data.

2. Information Collected

Personal Details: Name, email, phone, address, date of birth.
Identification: PAN, GSTIN, Aadhar (if required).
Financial Info: Payment method, transaction IDs via Razorpay.
Usage Data: IP address, browser, device info, location data.
Business Info: Vendor category, service listings, ratings.

3. Purpose of Collection

To facilitate user/vendor registration and verification. To process and confirm service bookings. To send communication, promotional content, and updates. To enhance security, prevent fraud, and ensure compliance.

4. Consent

By using our platform, you consent to our collection and use of your data as per this policy.

5. Sharing of Data

Payment Gateways (Razorpay) for transaction processing. Legal and regulatory authorities on lawful request. Technology providers bound by confidentiality.

6. Cookies and Tracking

We use cookies to enhance user experience. Users can disable cookies in browser settings.

7. Security Measures

SSL encryption, firewalls, secure access policies. Periodic data audits and role-based access control.

8. Data Retention

Your data is retained for the duration of the account or as required by law.

9. User Rights

Access, correct, delete personal data. Withdraw consent at any time. Lodge a complaint with the data protection authority.

10. Contact

Grievance Officer: Mr. Arjun kuriakose

Customer Support:planmygigs@gmail.com | +91-9846363818